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Privacy Policy

Data

We collect personal and activity data, which may be linked.


We use technologies like cookies (small files stored on your browser), web beacons, or unique device identifiers to identify your computer or device so we can deliver a better experience. Our systems also log information like your browser, operating system and IP address.

We also may collect personally identifiable information that you provide to us, such as your name, address, phone number or email address. With your permission, we may also access other personal information on your device, such as your phone book, calendar or messages, in order to provide services to you. If authorized by you, we may also access profile and other information from services like Facebook.

Our systems may associate this personal information with your activities in the course of providing service to you (such as pages you view or things you click on or search for).

We do not knowingly contact or collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us so we can promptly obtain parental consent or remove the information.

Location

We may collect and share anonymous location data. To customize our service for you, we and our partners may collect, use, and share precise location data, including the real-time geographic location of your computer or device. This location data is collected anonymously in a form that does not personally identify you and is used only to provide and improve our service. We may obtain your consent on your first use of the service.

Access

You can request your personal data be deleted. Your request will be reviewed within 30 calendar days and will be adhered to according to the appropriate legal or regulatory requirements or company policy, whichever is more restrictive. If the company is not compelled to comply with the request, your data may not be deleted. You may contact us by email to request your personal data be deleted: privacy@wilksbrothers.com.

Deletion

We may keep data indefinitely.

Sharing

We may share personal data with companies we trust.

We may share personally identifiable information (such as name, address, email or phone) with trusted partners in order to rovide you with relevant advertising, offers or services.

California residents are legally entitled (at no charge and no more than once annually) to request information about how we may have shared your information with others for direct marketing purposes. Contact us for this information: privacy@wilksbrothers.com.

Ad Tracking

Ad companies collect anonymous data. You can opt out.


Ad companies may use and collect anonymous data about your interests to customize content and advertising here and in other sites and applications. Interest and location data may be linked to your device, but is not linked to your identity.

Questions

You may ask privacy questions.

If you have any questions or concerns about our privacy policies, please contact us: privacy@wilksbrothers.com.

Vendors

Service providers access data on our behalf.


In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. 

Vendors access data on our behalf.


In order to serve you, we may share your personal and anonymous information with other companies, including vendors and contractors. Their use of information is limited to these purposes, and subject to agreements that require them to keep the information confidential. Our vendors provide assurance that they take reasonable steps to safeguard the data they hold on our behalf, although data security cannot be guaranteed.

Analytics providers access data on our behalf.


Analytics companies may access anonymous data (such as your IP address or device ID) to help us understand how our services are used. They use this data solely on our behalf. They do not share it except in aggregate form; no data is shared as to any individual user. 

Contact - SMS / Text

By providing a mobile number as a part of any interaction or communication with us, you are opting-in to receive SMS (text) messages from our company directly or through an intermediary vendor or partner.

You may opt-out of received SMS (text) messages. Your request will be reviewed within 30 calendar days and will be adhered to according to the appropriate legal or regulatory requirements, or company policy, whichever is more restrictive. If the company is not compelled to comply with your request, you may continue to receive SMS (text) messages. You may contact us by email to request your mobile number be opted-out of SMS (text) messages: privacy@wilksbrothers.com.

Special

Special situations may require disclosure of your data.


To operate the service, we also may make identifiable and anonymous information available to third parties in these limited circumstances: (1) with your express consent, (2) when we have a good faith belief it is required by law, (3) when we have a good faith belief it is necessary to protect our rights or property, or (4) to any successor or purchaser in a merger, acquisition, liquidation, dissolution or sale of assets. Your consent will not be required for disclosure in these cases, but we may attempt to notify you, to the extent permitted by law to do so.

More

Our privacy policy may change from time to time.

SMS / Text Message Privacy Policy

Effective Date: March 22, 2024

Wilks Brothers, LLC, including subsidiary and affiliated companies, ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, share, and protect information in relation to our SMS/text message campaigns and the choices you have associated with that information.

 

Consent & Opt-In
By opting into our SMS/text message campaigns, you agree to receive text messages from Wilks Brothers at the phone number you provided for such purposes as sales inquiries, contractual agreements, employment opportunity inquiries, accepting an offer of employment, or general requests for information. Your consent to this Privacy Policy signifies your agreement to receive these messages as part of our campaign. Providing a mobile number in the process of contacting the company, with the exceptions of contacting the company to opt-out of SMS/Text message campaigns or requests to delete your data, constitutes an opt-into our SMS/text message campaign. You may also opt-in by email at: privacy@wilksbrothers.com


Information Collection

We may collect the following types of information in connection with our SMS campaigns:

- Mobile phone number

- Name and contact details (if provided)

- Interaction and response data to our messages

- Any additional information voluntarily provided.

 

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

 

Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@wilksbrothers.com

Use of Information: The information we collect is used to:

  • Operate and manage our SMS/text message campaigns

  • Provide personalized promotional offers and information

  • Send site or location information including hours of operation, weather alerts, and additional safety or regulatory information.

Sharing of Information

We do not share your personal information with third parties except:

  • With service providers assisting with our SMS campaigns

  • For legal reasons or in the event of a dispute

Data Security

We implement reasonable security measures to protect against unauthorized access to or unauthorized alteration, disclosure, or destruction of data.

Your Choices and Opt-Out

You may opt-out of our SMS/text message campaigns at any time by texting "STOP" as a response to any SMS/text message sent  by or for us. Upon receiving your opt-out request, we will remove your phone number from our SMS campaign lists.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Effective Date" at the top.

Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@wilksbrothers.com

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